Services We Provide » Southern Hearth & Patio

Most fireplace stores are retailers with a service department (maybe), but Southern Hearth and Patio is different. We see ourselves as two equal companies, a retail store AND a service and installation company. We install and service everything we sell and offer annual and semi-annual services on all of our grills, fireplaces and gas logs. From scrubbing a dirty grill back to a shine, cleaning out burner ports and replacing parts to keep you grilling like new, all the way to replacing the embers and lighting your pilot light on your gas logs, we stock most common replacement parts and run up to five service trucks every day we're open, year round. At Southern Hearth & Patio, you're not just our customers for the day, we think of you as friends for life and we aim to take care of your service needs for home for years to come.

Click HERE to schedule a service call

Showroom Hours:

Monday- Friday: 9a-5p

Saturday: 10a-1p

Sunday: Closed

GRILL CLEANING & MAINTENANCE

Just like your car needs it's oil changed and brakes serviced, your grill needs occasional attention. Over time, grease, spider webs and the elements take their toll on just about anything, but our technicians are trained to take down your grill to its key components, deep clean them, adjust and replace any needed parts.

FIREPLACE & GAS LOG SERVICE

We offer in home service to clean and service gas fireplaces, checking air mix ratios, gas pressures, replace fading glowing embers and batteries in your remotes, so that you can relax and enjoy your flames from the comfort of your recliner, with the peace of mind that your fireplace is safely ready to go for the winter.

GAS FITTING AND CONNECTIONS

With two Master Gas fitters and two licensed Journeyman, you can call on Southern Hearth & Patio for all of your gas line and hook up needs. Using only the best materials and the newest, safest methods, we are Chattanooga's "go to" folks to run gas lines, appliance hook up and installations!

OUTDOOR KITCHEN & FIREPLACE DESIGN

Want an outdoor kitchen or fire element but don’t know where to start? Start at Southern Hearth! We've designed hundreds of spaces and can help you "see" your project before you start the build with our 3D computer rendering. No project is too big or too small, so let us help you create your dream outdoor space!

IN HOME CONSULTATIONS

We can help with planning your new project with an onsite visit. From helping decide on the best place for a fireplace for stove to how much gas line and vent pipe you'll need, we have the answers to your questions. With nearly 50 years of combined fireplace experience, we can help you make an informed decision.

Crown Coating

A cracked chimney crown can easily cost $1,000 to repair. And, if left untreated, the damage can accelerate quickly, and cost you upward of $3,000. Southern Hearth and Patio can re-cover your existing crown to stop deterioration fast and for a fraction of the cost of a new crown.

Your purchase is just the beginning.

"We have dealt with Clay at Southern Hearth and Patio for many years. He and his staff have always been very helpful when we built our house for fireplaces, furniture, and our beloved Primo smoker. They always have the latest trends and quality products and our first go to when we need something new. Great place to go browse with no hassle or pressure. Will always be a repeat customer." - Michael D. Chattanooga, Tn.
More"I am a general contractor and have always appreciated the professional help given by Southern Hearth & Patio. Clay has always provided great products at a reasonable price. I would recommend any of my customers (and do) to Southern Hearth & Patio." - Tony H. Chattanooga, Tn.
"I have had multiple opportunities do business with Clay and Charlotte at Southern Hearth and Patio. Gas log purchase and installation were completed with ultimate professionalism. Service staff is very knowledgeable and helpful. My purchase of a pellet smoker is so much better than I thought it would be. Glad I listened to Clay as I have had many great meals. I also love the showroom as I am like a kid in a candy store. I can't imagine that anyone can do it better than Southern Hearth and Patio. I will no doubt be back again." - Randy B. Soddy Daisy, Tn.

More"Clay and Charlotte Dennis have proven once again that a great family business with happy, well trained employees will succeed. Their products, knowledge, service and showroom are "top shelf". Simply put, at Southern Hearth and Patio, they are "the best" at what they do." -Joel S. Chattanooga, Tn.
"Southern Hearth and Patio has tremendous knowledge with everything that has FIRE involved. From wood burning and gas fireplaces to wood burning and gas grills. Each and every employee can be called experts in their field. As an added bonus most if not all products sold by Southern Hearth and Patio are MADE IN THE U.S.A. Can not go wrong buying any products from Clay and his family." - Lenny D. Chattanooga, Tn.
"In the search for a high quality BBQ grill, I ended up at SH&P. I appreciated getting greeted when I entered but given the space to look around and take it all in. The showroom is impressive! I don't mind paying premium money for premium products and after I received accurate information regarding the Fire Magic grill, my perspective switched from "premium" to value! Clay and his staff are great! Their product selection was a little to good because I left with a Yoder Smoker also. 6 weeks later I could not be more happy with my purchases. I did well on a grill before, but the Fire Magic takes it to another level. The smoker makes me look like I have years of experience, it performs flawlessly. I had one issue with my grill and Clay's service technician fixed it the next day and I live in Cleveland, TN. Under warranty of course. That type of service is nearly a thing in past except for SH&P!" - Warren D. Cleveland, Tn.