SOU Identity Orange 1

We design it! You Live in it! Southern Hearth & Patio.

(423) 899-3853

About Us

sh about us

In 1999 I decided to do something really different:  Develop a company that would promote American manufacturers and show the public what we still have to offer.

By default I do have to carry some import stuff. Many price point screens and toolsets, for example, just aren't available as raw materials here, but I can still look for American OWNED manufacturers and bring to light the quality that our industry has to offer. Fire Magic has been made here since 1937; Portable Kitchen grills, since 1953; MHP since 1960, and I could go on and on. There are reasons why they are still around, like using all 1st quality materials. Most imports from China simply sell our own scrap goods back to us as shiny new goods, that's why they have 1 year warranties on finishes of patio furniture, or 1-2 years on grill parts. The truth is the best products are still made here, we just need to be able to find them.

Our Goal

"Our goal is to offer the best products, at the best value."

To be able to answer any question any time, (or be able to find the answer for you) and enable our clients to make educated buying decisions, based on the facts, not just what we have on hand to sell or make the highest margin on is our goal. Mix in a couple of highly qualified, eager-to-please service technicians, the urge to actually do what we say we'll do, and two cups of "we're here when you need us" and voila, Southern Hearth and Patio! (serves eight to ten). Where else can you talk about outdoor kitchens with people who REALLY like to grill! Only here can you discuss different styles of fireplaces with people who actually design some of their own gas logs, or select patio furniture with people who have been in the business for more than 16 years!

 

Our Mission

"To help our customers create life long memories by safely gathering their families around a flame any season of the year"

We have a perfect record with our Better Business Bureau, but more importantly we value our record with you, our customers. If at any time  you are not completely satisfied with your interaction with SHP, call me personally and I'll make things right. If you are so overwhelmed with our outstanding customer service you just gotta tell someone, TELL YOUR FRIENDS, ALL OF THEM, then call me!

Thank you for the opportunity to serve you. Your trust in us isn't taken lightly, and we are honored  that you have given us your consideration.

Clay Dennis
President
Southern Hearth and Patio Inc.

Local: (423) 899-3853

 

Showroom Hours:

Monday- Friday: 9a-5p

Saturday: Closed

Sunday: Closed

Our Work Team

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Clay Dennis

General Manager

With more than 22 years experience in the hearth and patio business, Clay has been an industry leader in introducing new technologies and product lines to his ……..

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George Linden

Operations Manager

Before joining the Southern Hearth team, George served as a HR manager for Mars Candy for 32 years and was a founding partner of …..

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Biscuit Dennis

Front Door Greeter, Food Disposal Expert

Biscuit is our 11 year old Golden Retriever and comes to work with Clay nearly everyday. He's a reliable worker who is always ready to help entertain bored kids …...

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Marc Ermer

Lead Installer / N.F.I. Certified- Gas Systems

Marc's attention to detail and safety propelled him to a Lead position in under 4 years. arc understands the importance and exacting nature of gas pressures, air.....

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Davis Ermer

Lead Technician / N.F.I. Gas Systems

Davis is the man we go to when a job is too high or too heavy for anyone else. He's been at Southern Hearth and Patio for more than 4 years and his cool, friendly …...

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Dave Schussler

Sales

Dave brings over 9 years of purchasing, inventory control and small business management to our team at Southern Hearth and Patio…...

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Rodney Hammonds

Service Tech

Rodney brings over 30 years of technical work experience to the Southern Hearth Team. Rodney is a Chattanooga native and graduate of Kirkman Tech. Rodney served.....

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Darrell Young

Purchasing

Darrell comes to Southern Hearth and Patio bringing over 5 years of sales experience. He is a graduate of Lee University and has lived in the Chattanooga area......

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Caleb Davis

Logistics

Caleb is responsible for our warehouse, inventory and daily logistics. Being the son of a Church Pastor, Caleb has lived in Texas, Florida, and Georgia before setting......

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Pete Zickfeld

Installer / Carpenter

Pete brings 30 years of building construction and maintenance experience to our team. Prior to joining Southern Hearth and Patio, Pete owned and operated.....

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Shandelle Henderson

Scheduling

Shandelle Henderson moved to Chattanooga after graduating from High School in Williamsfield, Illinois. Her previous work experience includes retail sales....

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Sheldon Hall

Sales

Sheldon Hall brings 25 years of diverse sales and marketing experience to the Southern Hearth and Patio team. Sheldon’s background includes banking management......