SOU Identity Orange 1

We design it! You Live in it! Southern Hearth & Patio.

(423) 899-3853

About Us

Local: (423) 899-3853

Showroom Hours:

Monday- Friday: 9 AM-5 PM

Saturday: CLOSED

Sunday: CLOSED

Our Goal

"Our goal is to offer the best products, at the best value."

To be able to answer any question any time, (or be able to find the answer for you) and enable our clients to make educated buying decisions, based on the facts, not just what we have on hand to sell or make the highest margin on is our goal. Mix in a couple of highly qualified, eager-to-please service technicians, the urge to actually do what we say we'll do, and two cups of "we're here when you need us" and voila, Southern Hearth and Patio! (serves eight to ten). Where else can you talk about outdoor kitchens with people who REALLY like to grill! Only here can you discuss different styles of fireplaces with people who actually design some of their own gas logs, or select patio furniture with people who have been in the business for more than 16 years!

 

Our Mission

"To help our customers create lifelong memories by safely gathering their families around a flame any season of the year"

We have a perfect record with our Better Business Bureau, but more importantly, we value our record with you, our customers. If at any time you are not completely satisfied with your interaction with SHP, call us and we'll make things right. If you are so overwhelmed with our outstanding customer service you just gotta tell someone, TELL YOUR FRIENDS, ALL OF THEM, then call us!

Thank you for the opportunity to serve you. Your trust in us isn't taken lightly, and we are honored that you have given us your consideration.

Quality You Can Count On