The dialogue presented here in question and answer form helps us to formulate our best recommendation to you to help you make an educated decision for your home. While we will make every attempt to advise you based on our experience, ultimately the decision to purchase is yours. We offer a variety of fireplace technologies, sizes, shapes and colors and for this reason, it would be nearly impossible to make recommendations to you without you providing the information requested on this form. All recommendations are based on the the information provided here being true and accurate. Any variation in the customer provided information may result in delays, mis-orders and addiction charges. Please note that any stock order that is shipped into Southern Hearth and Patio will be subject to a restocking fee of 20% and special order items will not be able to be returned or refunded once those items are made and or shipped from our manufacturer.
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